Orders can either be purchased using a credit card,
Paypal or money order. When using a credit card we
accept: Visa, Mastercard, American Express and
Discover.
When paying with by credit card, please have your card
number, expiration date and security code available
along with a correct billing address.
SHIPPING
All orders are shipped
within 24 hours of purchase, excluding holidays. Orders
are shipped via USPS. The purchaser can choose from
regular ground service, three-day service, two-day air
or next day air. Shipping, handling, insurance and
delivery confirmation charges are billed at the
prevailing rate and added to the invoice.
DISCREPANCY
Any discrepancies must
be reported to H & J Motorsports, Inc. within 24 hours
from the receipt of merchandise using
info@h-jmotorsports.com. Customer Service will
respond within 24 hours.
All merchandise goes
through quality control prior to shipment. All claims
for damages or loss in transit must be made within 24
hours with USPS and H & J Motorsports, Inc. using
info@h-jmotorsport.com. Customer Service will
respond within 24 hours.
RETURNS
Any returns to H & J
Motorsports, Inc. must have an
RGA (returned
goods authorization) by our Customer Service
Department. To receive this number you must contact H &
J Motorsports, Inc. using
info@h-jmotorsports.com BEFORE returning
merchandise. Returned products MUST be in new, unused,
uninstalled, and complete with all parts, including
original shipping package.
RETURNS ARE SUBJECT TO
A 15% RESTOCKING CHARGE FOR ALL RETURNED MERCHANDISE.
SHIPPING CHARGES ARE NOT REFUNDED. All returns must be
"PREPAID POSTAGE" and "FULLY INSURED".
In cases where a return
is due to our error, we will refund the prepaid ground
freight charges.
Return claims must be made within 5 days from the
receive date of the shipment. A copy of the
original invoice must accompany all returns. Refunds
will only be made by means of the original purchasing
method (credit card, Paypal or money order) when
returned item(s) have been received at H & J Motorsports,
Inc. SPECIAL ORDERS
ARE NOT RETURNABLE.
REFUSED SHIPMENTS
Any customer who
refuses delivery of an order will be required to pay the
additional return freight charges and a 15% restocking
fee. These charges must be paid in full before any
future orders will be accepted and shipped.
At H & J Motorsports,
Inc. we take pride in the products we sell and
distribute.
Every effort is made to
sell a quality part that is free from defects under
normal use and service. Each product is warranted for a
specified period of time by the Manufacture. Warranty
time periods range all the way up to 2-years (please
check each product for its specific warranty period.)
H & J
MOTORSPORTS, INC. SHALL NOT BE LIABLE FOR INJURY,
CONSEQUENTIAL, OR OTHER TYPES OF DAMAGES RESULTING FROM
THE USE OR MISUSE OF ITS PRODUCTS, OTHER THAN THE
LIABILITY STATED ABOVE.
This
warranty is in lieu of all other warranties of
merchantability or fitness for use. This warranty gives
you specific legal rights, and you may also have other
rights which vary from state to state. |